MSD Customer Assistance Program

The Metropolitan Sewer District of Greater Cincinnati (MSD) is pleased to announce a new Customer Assistance Program (CAP) to assist eligible low-income seniors with their sewer bill beginning in August of 2019. If a MSD customer meets the eligibility requirements, a 25% discount will be applied to the sewer charges. The estimated annual savings for each eligible customer is $120 or more. To be eligible for the program the customer must:

  • Be 65 years of age or older
  • Have an Ohio Adjusted Gross Income (OAGI) of no more than $32,800 for 2019. The income limit applies to the combined income of the applicant and the spouse.
  • Own and live in the residence for which they are paying the MSD sewer bill.

Access the application here: CAP Brochure-Application Full page

MSD Customer Assistance Program Application
MSD Customer Assistance Program Application
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